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Can I use a workstudy credit earned at one location to take a class at another location?
* Workstudy hours earned at The Shala and Downtown may be used at either of these 2 locations. Workstudy hours earned in the Mid-City Center may be used there. To apply to work at Mid-City, please contact Libby.
How do I apply?
For the Shala (2130 Magazine st) and Downtown:
Contact Aaron Lind
For Mid-City:
Contact Aaron Lind
What if I need a SUB for my shift?
Here is the link to our group site where subbage needs are posted. If you want to join, please contact Keith
http://sites.google.com/site/swanriveryogateachers/
What if I miss my shift?
Everything at Swan River operates on a "two-strikes" policy. We know everyone makes mistakes, and those who are inclined to do work-study tend to be very high-minded individuals. Teachers and students alike are allowed one accidental occassion of missing a shift. After this, their shift or class will be given away.
What if I am a teacher and I check-in my own class?
Please buy yourself one work-study class when you check-in your own class. Thanks for holding the space and wearing so many hats at once!
What is the specific procedure for each location?
Detailed versions are coming soon! But for now:
1) Organize Props
2) Mop AND Sweep floors
3) Respectfully clean altar (removing any old matches, dust, dying flowers)
4) Clean the bathroom, including the toilet, floor, emptying the trash, wiping the sink, and refilling the soap dispenser. Bring in toilet paper if needed.
5) Take out the trash
6) De-clutter the front desk
7) Place any errant items in the Lost and Found (at the Shala, finer items like jewelry go in the top drawer of the front desk, clothes go in the bin by the garden door)
8) Shala work-studies: please refill the water in the fountain every day. Thank you!!
Can I clean at odd hours?
Yes, but defer to that location's cleaning supervisor to make sure the time you have in mind works well for the overall schedule (ie it wouldn't make sense to have the Monday cleaning person come in at 11pm and the Tuesday cleaning person at 6 am)
Additional Shifts: Cleaning Towels once a week, cleaning blankets
Swan River also has a role for work-studies to clean the towels at each location once a week to earn time for classes. Several times a year the blankets are washed which is a great way to earn several hours at once!
How to do Check-in 101
1) Load MindBody Software from the "class schedule" page of www.swanriveryoga.com
2) In the upper right, enter the username and password appropriate to your location
3) Click on the classes tab
4) Double-check that the teacher listed IS the teacher who is teaching. If you need to change the teacher, click the box next to the teacher's name, and scroll down to the name of the person who is teaching.
5) Click on "Sign In" to the left of the name of the class which you are checking in.
6) As students enter and write their names on the sign-in sheet, enter their names (either last, first, or both will work) into the blank field at the top of the screen.
7) If they are new, ask them to fill out a release form, and click "add new" next to the blank field at the top of the screen to enter the new student's information. For payment, if they live in New Orleans, or are here for at least 3 months, then "buy" them their first class free. More on buying below. If they are visiting New Orleans, the drop-in fee is $14 at both the Shala and Downtown and the drop-in fee is $15 at Mid-City.
8) Whether they are old or new, tell them how many classes they have left on their packages.
9) If they come up as "unpaid" or if they simply want to add more classes, click "BUY" on the right hand side of the screen, same row as their name.
10) The system defaults to "services", this is appropriate for selling yoga class packages. Where it says "item", scroll down to the package they would like to buy.
11) Click "Add Item"
12) Select a payment method:
Choose their preffered mode of payment (for the free first class, its "comp / guest")
Cash is self-explanatory, for Checks please be SURE to write the check number in the "Check #" field. For Credit Card sales, the cursor will move to a blank field, waiting for you to swipe their card. You may also enter card info manually if need be.
We take Visa or Mastercard, but Not Amex or Discover.
You do not need to print a receipt for Swan River. If the student would like a receipt, please print one, but we tend to shy away from this just to save paper unless they make a request. Most people are glad not to have another receipt to tote around.
13) If you make a mistake, never fear! Simply click the big red "X" next to anything you may have added by accident, and it will be wiped clean by the system.
14) File the release forms in the appropriate places per each locations's request.
15) After the teacher has finished their dharma talk, bring your sign in sheet into the room and manually count the number of students to make sure everyone has signed in. Students CAN sign in after class, but we prefer to take care of as many transactions as possible BEFORE class begins.
16) After class, ask any one who has not yet signed in to come back and sign-in.
17) File the sign-in sheet in the appropriate folder per day of the week. Fill out a fresh sign-in sheet for the next class.
Class Packages: Shala, Downtown, Mid-City, which packages work for all locations, which packages are location-specific?
- Prana Packages (5,10, and 20) can be shared between all locations, and can be shared between people. These packages do not expire.
- The New Student Special is valid at all three locations. One usage per student!
- All other packages are location-specific, and are named accordingly. For example:
The Downtown Special is only usable Downtown
A Samadhi Package (Shala/Downtown) can only be used at those 2 locations
Thanks for your helping communicating these package "rules" to the students.
More Check-in Issues:
Do I greet them? What if I can’t read their name?
Always welcome the student and ask them for their name (either first or last names work for the software), even as they are writing on the sheet – this will help them feel welcomed and you will pull up their info in time to tell them how many classes they have left. This is key for preventing frustration later on.
Where do I put the Release Forms?
Shala: After entering the info, place the form in the tray which says “release forms”
Downtown: Enter all the information, then file A – Z
What about placing students on the mailing list?
All students are automatically added to the email list if their emails are entered into the system, ie, email addresses no longer need to be added to constant contact. BUT, if a student asks not to be put on the mailing list, please do NOT enter their email into the system.
What do I do if a student is entered twice?
- Click on name of the version of the student that does NOT have classes, go to “profile”, in upper right, unclick “current”. This will make them disappear like magic.
Can students pay after class?
Yes, but they cannot fill out a release form after class. This must be done first. Everything runs most smoothly when all the students are checked in BEFORE class.
Where do I put checks?
In the cash box, in the drawer under the change.
Do I need to print a credit card receipt for Swan River’s records?
No, MindBody keeps all our records online. We only need a printed receipt if the student asks for one.
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